First, send the sample preparation
1. The sample confirmed
Sample models and specifications, packing, specification, every single quantity requirement, such as the format of the proforma invoice details should not be ignored.
When necessary, in combination with mail and CD, photos.
2, the principle of sampling
A representative sample, and sample from batch production of products.
, ensure to send us samples of the quality is strictly conform to the requirements of the customers.
, make the sample label.
, take samples and related data, such as the production batch for later verification.
3, confirm with the customer to send samples address trade intermediary tend to have the company address and send samples are inconsistent, once a mistake will seriously affect your business opportunities.
Second, send the sample
1, postal air parcel: cheaper price, flight in about two weeks (not including the destination customs inspection and the domestic postal delivery time). This method can be used in low-value products to send. Can be in the post office to deal with. General merchandise (non-dangerous goods) can be normal to send; Such as ordinary chemicals, only need to issue a general certificate of quality (to prove its non-toxic, harmless, no blasting effect, etc.), to facilitate the customs inspection to verify. If it is dangerous chemicals or is suspected of dangerous chemicals (such as: titanium dioxide), need a special certificate, as well as special check. Mail noted: minimum weight is 2 kg, 20 kg as the limit of a unit. Such as beyond part, need to pack separately the billing.
2, air express: divided into post's ems international and foreign big domestic express company (such as: fedex_ fedex, dhl_ DHL, TNT, etc.), the rates are roughly equal. The postal air parcel cost expensive. If only deal with the Courier company, can have a discount. About a week or so (or 3 ~ 5 days). Such as ordinary chemicals, only need to issue a general certificate of quality (to prove its non-toxic, harmless, no broken blasting effect, etc.), to facilitate the customs inspection to verify. If it is dangerous chemicals or is suspected of dangerous chemicals (such as: titanium dioxide), need a special certificate, as well as special check.
Third, send sample after tracking
Send sample: after tracking, order, improve how to avoid the sink after sending samples?
A, promptly notify the is very important
1, by email or Courier sheet immediately inform the customer of your hair sample information, including the Courier tracking number when sending samples, about when to arrive.
2, the proforma invoice also cannot little. Proforma invoice besides is a necessary documents for customer clearance, and exporters of sample management important records.
3, please customers receive the sample after confirmation.
Second, the sample management
Table 1, can design the sample management, including country, directly or indirectly from customer samples, sample name, version and production batch, sample quantity, amount, etc.
2, keep good invoice to keep file.
3, customer evaluation of the sample content should also be added to the sample management table.
Three, tracking the sample
1, ask samples arrive smoothly or not, for customer value, the spirit of professional in foreign trade, to avoid being forgotten.
2, to the quality inspection report to follow up the client's sample progress (access to testing, end user experience, exhibition, etc.).
3, customers are satisfied with the sample evaluation, not satisfied with all think of some way to get the customer specific instructions.
Fourth, establish stable contact
1, whether have any orders in the short term, as far as possible with the sample with customers to establish a stable, uninterrupted notify the new situation of the company's product line. The frequency of communication is very important.